| Privacy Policy
Tatung System Technologies Inc. Privacy Statement
1. Purpose
Tatung System Technologies Inc. (hereinafter referred to as "the Company") respects and protects your privacy rights. The collection, processing, and use of your personal data are in full compliance with the "Personal Data Protection Act" and related laws and regulations of the Republic of China. Safeguarding your personal data has always been a primary goal of the Company. To help you understand how the Company collects, processes, and uses your personal data, please read the Company's "Privacy Statement" carefully.
2. Scope of Application
2.1 This "Privacy Statement" applies to the collection, processing, and use of personal data when you engage in business with the Company for post-sales services, participate in activities (e.g., becoming a website member), or submit inquiries or suggestions via phone, fax, or the Company's website feedback form (including the Company’s official website and external business service websites of various departments).
2.2 The privacy policy of third-party websites linked from the Company's website applies to the protection of personal data on those websites. The Company is not responsible for the privacy practices of any third-party websites.
3. Collection of Personal Data
3.1 When you engage in post-sales services for the Company's products or participate in activities organized by the Company, we may request necessary personal information such as your name and contact details to facilitate communication, transaction completion, service provision, or order processing.
3.2 If you only browse the Company’s website or download files from the site, we will not collect any personally identifiable information.
3.3 The Company collects personal data for specific purposes as outlined below and will only use it within the scope necessary for these purposes:
(1) Customer service management and support
(2) Consumer rights protection
The usage of such data will comply with the "Personal Data Protection Act" and related regulations, and will be limited to reasonable and necessary purposes. If you do not agree to specific uses (e.g., marketing), you can request to reject or withdraw consent at any time.
3.4 Types of Personal Data
The Company may collect and process personal data such as your name, company name, contact information (e.g., address, phone number, mobile phone, email address), and other identifiable information based on the specific purposes mentioned above.
4. Processing and Use of Personal Data
The Company will collect, process, and use your personal data in accordance with the "Personal Data Protection Act" and related laws, for the purposes of providing post-sales services, fulfilling contract obligations, or similar contractual obligations, while ensuring the security of your personal data.
4.1 The personal data collected by the Company will only be provided to necessary third parties (e.g., product manufacturers) within the scope required to fulfill specific purposes. Unless required by law or based on contractual obligations, the Company will not share, exchange, rent, or sell your personal data to any individuals, organizations, private enterprises, or government agencies.
4.2 Circumstances where personal data may be provided in accordance with the law include, but are not limited to:
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Complying with legal requirements or cooperating with investigations by judicial or other authorized administrative agencies.
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Audits or inspections conducted by competent authorities (e.g., auditing agencies or accountants).
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When the Company believes, in good faith, that disclosing your personal data is necessary to comply with legal requirements.
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If you violate the Company's terms of service or could damage the Company’s interests or cause harm to others, and the Company reasonably determines that disclosure of your personal data is necessary for identification, communication, or legal action.
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When fulfilling contractual obligations in outsourcing agreements, the Company may provide personal data as required.
4.3 When the Company commissions a third party to assist in the collection, processing, or use of your personal data, it will ensure the necessary supervision and management of that third party to safeguard your personal data and rights.
5. Rights of Data Subjects
If there are any changes to the personal data you have provided, or if you wish to correct or update the information, please contact the Company’s customer service hotline for updates. The Company is not liable for any losses caused if you fail to inform the Company of updates to your data and the Company provides services based on outdated information.
6. Deletion of Personal Data
The Company will retain your personal data until you request to discontinue the use of related services, after which, the data will be deleted following customer service notification of your rights.
7. Data Security
The Company has passed third-party certification for international information security management systems (ISO/IEC 27001) and is committed to protecting your personal data. If you notice any errors or omissions in the handling of your personal data, please notify the Company immediately, and we will take prompt action to investigate and implement necessary improvements.
8. Use of Cookies
8.1 To manage the website and provide the best personalized service, the Company’s website may store and read cookies in your browser to record your IP address, browsing time, browsing behavior, and the number of times you view specific information. The Company does not use server logs to identify or analyze individual visitors.
8.2 If you do not wish to accept cookies, you can refuse cookies through your browser settings. However, please note that refusing cookies may cause some website functions to not work properly.
9. Server Logs
When you access the Company’s website via browser, app, or other clients, the system server will automatically record technical information, including but not limited to web requests, IP addresses, browser types and languages, and request dates and times. These records are used for server management and system optimization purposes, and the Company does not analyze or identify individual users based on these records.
10. Modifications and Announcements of the Privacy Statement
This privacy statement will be updated as needed in response to legal revisions, technological advancements, or internal management adjustments to ensure your personal data and privacy are fully protected. After any updates, the revised privacy statement will be posted on the Company’s website, and you will be notified in a prominent manner to read the changes. If you have any questions about this statement or matters related to personal data protection, feel free to contact the Company’s customer service hotline:
• Toll-free phone: 0800-066-038
• Phone: 02-55624722
• Customer service repair and technical inquiry email: 0800@etatung.com
Last Revision Date: April 7, 2025