Operations through a business lens: HPE Operations Bridge
In the idea economy, IT is the business partner for value creation
As the digitalization of countless aspects of our modern lives rushes forward, businesses have new opportunities to differentiate themselves and new mandates to modernize their IT services and customer interactions.
Today’s customers and business users routinely enjoy a rich and dynamic set of capabilities via their personal always-on tablets, smartphones, and laptops, and they now expect the same from the businesses they patronize or work for.
In this new digitally driven era, an exceptional user experience fuels business performance. This means that feature-rich modern apps, which are updated often and perform well, are now the foundation for your digital business. Anything less than an exceptionally good user experience could cause your customers to take their business to competitors and your business users to turn to third-party cloud services—or shadow IT.
The path forward: Transform IT operations with automation and analytics
Lifting IT to the role of strategic business partner and value creator, IT organizations need to bridge traditional and new predictive analytics technologies to transform IT operations. As IT transforms, it must adapt operations to include required capabilities. IT operations should automate continuous discovery and IT event monitoring so it can sense the state of IT resources and how this impacts business; analyze all data sources to find root cause and visualize how situations arose; and adapt to ever-changing environments using remediation.
Orchestration of multiple automated tasks increases process efficiency, drives costs out of IT operations,helps maintain compliance with legal and regulatory requirements, and keeps business services up andrunning. Powerful predictive analytics, when applied, will derive pertinent information faster than was everbefore humanly achievable.
Collectively, these gains help you complete the transformation of IT from cost function to value creator.
