| Highlights
Sustainable Partnerships Highlights, Milestones and Achievements
Through certifications, we continuously improve management and service systems to establish a more comprehensive information service framework, working together with corporate clients to create highly competitive information service quality.
We promote green procurement and sustainable supplier management, adhering to key issues such as environmental protection, labor rights, occupational safety and health, and information security, thereby building a sustainable value chain and strong sustainable partnerships.
TSTI Sustainable Partnerships Highlights and Achievements:
| Year | Milestones and Achievements |
|---|---|
| 2022 | » CSEA Excellence Customer Service Award: "Best Intelligent System Supplier." » Supplier Partner Recognitions: Fubon Financial Holdings Annual Supplier Sustainability Excellence Award, Taishin Bank Outstanding Vendor, Yuanta Financial » » » Holdings Annual Excellent Supplier Grade A. » Green procurement amount reached NT$2.02 million. |
| 2023 | » Received more than 25 awards and recognitions from business partners. » Registered information technology service items and software product items as an "Information Service Organization" with the Digital Development Department under the Digital Industry Agency. » Responded to ESG survey questionnaires from 17 client companies as a supplier. » Conducted on-site ESG inspections of 3 suppliers, incorporating environmental, social, and governance issues into supplier management policies. » Promoted tsti OneService excellence service centered on customer experience. » Held 24 in-person seminars and booth exhibitions, 10 online seminars, issued 9 press releases, 5 topic interviews, and 1 press conference throughout the year. |
| 2024 | » No data leakage incidents occurred this year; no complaints regarding customer privacy violations or loss of customer data. » Implemented ISO/IEC 27701:2019 in the second half of the year, accompanied by training sessions. » Responded to 58 ESG questionnaires and audits from PA customers; fulfilled 19 external cybersecurity audit requests from stakeholders. » Regularly published promotional content on media platforms: 12 in-person seminars and booth exhibitions, 28 online seminars, 5 press releases, 5 topic interviews, and 1 press conference held this year. » Sustainability topics incorporated into supplier onboarding and management policies. » All 114 new suppliers signed the “Supplier Sustainability Responsibility Commitment.” » 30 annual procurement suppliers completed written ESG self-assessment forms; conducted on-site visits with 4 suppliers to foster communication and ensure long-term, mutually beneficial cooperation. » Recognition from manufacturers and supplier partners: Taiwan Mobile Carbon Reduction Best Partner Award, China Development Financial Holdings Annual » Supplier Sustainability Excellence Service Award, and acknowledgments from multiple original manufacturers and supplier partners including Dell, CheckPoint, Fortinet, HPE, Avaya, etc. |
#Sustainable Partnerships #Sustainable Value Chain #Customer Relationship – Service Quality& Responsibility #Sustainable Supply Chain
Please refer to the Sustainability Report, Chapter [Sustainable Partnerships], pages 61~68; Chapter [Appendix], pages 93~113 for more details.