| Interactive ESG Report (Summary)

AI Empowered, Driving Sustainable Transformation

Centered on our core belief of "Social Engagement, Technology for Good," tsti integrates AI-driven digital transformation with sustainability, committed to creating long-term value for our planet, society, and stakeholders.

2024 Core Sustainability Performance

Governance Rating

Top 20%

Advanced to the 6%-20% tier in the latest (11th) evaluation.

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Platinum Sustainability Report

Recognized by the TCSA, demonstrating transparency in disclosure.

Green Procurement Rate

153%

Annual procurement exceeded NT$3.06 million, supporting a green supply chain.

Employee Salary Growth

5%

Increase for non-managerial full-time staff, sharing operational success.

G | Corporate Governance

Sound governance is the bedrock of corporate sustainability. We enhance governance resilience, practice integrity, and integrate sustainability management into our internal controls to improve risk resilience and earn stakeholder trust.

9th Board of Directors Gender Composition

A Professional and Independent Core

Our Board consists of members with diverse expertise in operations, finance, industry knowledge, and ESG. With 42.9% female directors, we promote diversity in decision-making. In 2024, the board completed 97 hours of advanced training.

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Executive compensation is linked to ESG performance, aligning operational goals with sustainability objectives.

Information Security & Risk Management

International Standards: Certified for ISO 27001 and implementing ISO 27701 to protect information assets.
Zero Major Incidents: No confirmed data breaches or corruption cases in 2024.
Risk Management Policy: Covers E, S, G, and Technology aspects, overseen by the Board.

IT Security Investment (NTD)

S | Happy Workplace

We believe our employees are our most valuable asset. We are dedicated to creating a safe, diverse, and continuously growing workplace, focusing on compensation, talent development, and occupational safety.

Investment in Talent (Total Annual Training Hours)

Compensation & Benefits

5%

Salary growth for non-managerial staff; annual health expenditure of approx. NT$3.8M.

Occupational Safety

ISO 45001

Certified for safety management and recognized as a "Sports Enterprise".

🤝 | Sustainable Partnership

From clients to suppliers, we see every partner as a fellow traveler on the path to sustainability. Through close collaboration and rigorous management, we build a resilient, innovative, and responsible value chain together.

Excellent Customer Experience

Net Promoter Score (NPS)

99.19

Centered on "tsti OneService," we won the CSEA award for "Best AI System Supplier."

Sustainable Supply Chain Management

1. New Supplier Assessment

100% of 114 new suppliers signed the "Supplier Sustainability Commitment."

2. ESG Audits

Completed 30 written self-assessments and 4 on-site audits to ensure compliance.

3. Partner Recognition

Awarded "Best Partner for Carbon Reduction" by Taiwan Mobile, among other honors.

E | Environmental Sustainability

We actively address climate change through scientific management and concrete actions to drive our green transformation. From ISO 14064-1 verification to setting a clear 2030 carbon reduction target of 20%, we are committed to contributing to the planet's sustainability.

Greenhouse Gas Emissions (Metric Tons CO₂e)

Green Procurement Trend (NTD)

❤️ | Social Cohesion

We believe the power of technology lies in serving people. Through innovative applications of our core business, long-term charity involvement, and industry-academia collaboration, we actively respond to societal needs.

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Technology for Good

Our "tiCARE Remote Care" app won the Golden漾 Award for addressing healthcare needs in an aging society.

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Nurturing Talent

Partnered with 2 universities to provide internships for 4 students, cultivating the next generation of tech talent.

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Community Care

Long-term sponsorship of the Taiwan Fund for Children and Families and other NGOs.