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(G) Corporate Governance
Integrity, Transparency, and Legal Compliance (Corporate Governance Evaluation) Risk Managemen
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SDGs8
SDGs12
SDGs16
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- Held two investor conferences (April 23, 2024, and August 27, 2024).
- Actively strengthened corporate governance; improved Corporate Governance Evaluation ranking from the 36%–50% bracket to the 21%–35% bracket.
- Established a cross-departmental IFRS project team in Q4 2024.
- ncorporated sustainability information management into the internal control system (approved by the Board on December 12, 2024).
- Incorporated sustainability topics into supplier onboarding and revised supplier management policies and procedures.
- Collected ESG self-assessment forms from 30 suppliers and conducted on-site inspections for 4 suppliers.
- Received multiple recognitions from manufacturers, suppliers, and customer partners, including:
- “Outstanding Supplier Sustainability Excellence Award”
- “Best Carbon Reduction Partner Award”
- External honors such as: Platinum Award for Sustainability Reporting(TCSA), “Best AI System Supplier” under the Excellence in Customer Service Award, Third Place in the Aging Tech category of the Golden-Young Award, CIO Taiwan Outstanding Service Provider(For details, refer to the “Sustainable Partnerships” chapter.)
- Introduced the ISO/IEC 27701:2019 Privacy Information Management Standard in the second half of the year, with training programs conducted; certification expected by 2025.
- Responded to 77 stakeholder requests including ESG questionnaires, due diligence, and external audits related to information security.
- Published 42 material disclosures in 2024 (including shareholder meeting announcements).
- Held five ESG Task Force regular meetings throughout the year.
- Promoted identification and financial impact analysis of climate-related risks and opportunities.
- Completed third-party verification and public disclosure of the Sustainability Report (August); report received the Platinum Award from the Taiwan Corporate Sustainability Awards (TCSA).
- Successfully renewed certifications for ISO/IEC 20000:2018 (IT Service Management System) and ISO/IEC 27001:2022 (Information Security Management System).
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- Strengthen risk management across internal and external domains, including environmental and climate-related risks, information security, financial risks, and supplier-related risks.
- Hold at least two investor conferences to enhance transparency and integrity.
- Enhance the operational effectiveness of the sustainability governance structure (Corporate Governance Evaluation).
- Promote cybersecurity threat detection and information privacy management mechanisms, with the addition of ISO/IEC 27701:2019 certification.
- Strengthen communication on stakeholder concerns and enhance sustainability reporting practices.
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(E) Environmental Sustainability
Carbon Inventory (ISO 14064-1:2018) Energy Conservation and Carbon Reduction Green Procurement
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SDGs7
SDGs11
SDGs12
SDGs13
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- Passed verification for ISO 14064-1:2018 Greenhouse Gas Emissions.
- On December 20, approved the Energy Management Policy and Waste Management Policy.
- Conducted 9 ISO 14064-1:2018 implementation training sessions with consultancy support; a total of 13 employees were trained.
- A total of 15 employees have obtained certifications related to greenhouse gas verification or verification officer licenses.
- Green procurement reached NTD 3,062,746 (including tax), achieving 153% of the annual target.
- Received an official certificate of appreciation from Taipei City Government for the 2024 "Green Procurement Promotion Program for Private Enterprises and Organizations".
- Received NTD 114,285 in government subsidies from the Ministry of Economic Affairs for the replacement of energy-saving equipment.
- Participated in 3 green initiatives and actions, including Earth Hour, the Earth Day Carbon Reduction Challenge, and a Sustainable Art Beach Cleanup.
- Promoted awareness of the natural environment and biodiversity: held 2 activities, including a Family Day focused on biodiversity, and a joint beach cleanup in Keelung with customer partner HP.
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- Disclose and obtain third-party verification of greenhouse gas emissions in accordance with ISO 14064-1:2018.
- Continue green procurement, with an annual target of NTD 2 million.
- Sustain ongoing environmental sustainability awareness campaigns.
- Optimize office environment by progressively replacing equipment with energy-efficient and low-carbon alternatives.
- Promote ACE SI innovative technology solutions to support sustainability and digital transformation.
- Participate in environmental initiatives and engage in related public welfare activities.
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(S) Social Responsibility
Occupational Health and Safety Management System certification: ISO 45001:2018 Promoting a happy and healthy workplace Advancing social innovation through technology for collective well-being
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SDGs1
SDGs3
SDGs4
SDGs5
SDGs8
SDGs10
SDGs11
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- TSTI updated its Sexual Harassment Prevention, Complaint, and Disciplinary Measures on March 1, 2024.
- In 2024, the salaries of all full-time non-supervisory employees increased by 5% compared to 2023.
- Total health-related expenditure in 2024 amounted to approximately NTD 3.8 million.
- Successfully passed the periodic surveillance audit for ISO 45001:2018 Occupational Health and Safety Management System certification.
- Officially signed the “TALENT, in Taiwan – Taiwan Talent Sustainability Action Alliance.”
- Awarded the 2024 Sports Enterprise Certification by the Ministry of Education’s Sports Administration; participated in the Health Magazine CHR Healthy Corporate Citizen Campaign.
- Long-term participation and sponsorship in social welfare activities supporting disadvantaged rural education through the World Vision Taiwan and Taiwan Fund for Children and Families.
- Sponsored the charity event “Heart Connected, Walk Together” walking activity.
- Technology for Social Good: Winner of the 2024 Golden Toung Award, 3rd place in the Elderly Technology category, for the tiCARE Remote Care Application.
- In 2024, a total of 386 internal and external training sessions were conducted, with 9,740 attendees and a cumulative training duration of 20,163 hours.
- The 2024 Campus Internship Program collaborated with 2 schools, involving 4 students participating in industry-academic cooperative projects at the company.
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- Emphasize employee physical and mental health and well-being programs, promoting work-life balance by providing psychological support, subsidies for sports and recreational activities, and continuously improving the work environment and employee experience.
- Promote Occupational Health and Safety Management System (ISO 45001:2018); conduct comprehensive organizational risk and opportunity identification with corresponding response actions.
- Encourage employees to participate in sustainability services, solution innovation, and learning, enhancing their understanding of and engagement with ACE collaborative technologies and solutions.
- Respond to relevant social initiatives by caring for disadvantaged groups, supporting public welfare activities, and engaging with the community.
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